Frequently Asked Questions
To make a referral please click on this link Referral Form and fully complete the form.
Please email to: firstname.lastname@example.org
Before sending in a referral form families must consent to the referral being made and the content on the referral form must be discussed with them. The referrer must then sign the form to confirm that the family are fully aware of the referral being made.
All referrals received will be assessed to determine whether or not:
- The family have consented to the referral being made.
- The referral falls within the remit of the scheme.
- The referrer needs to provide further information prior to a visit by the co-ordinator.
- When the referral has been accepted or rejected.
- When support is offered to a family, i.e. they are linked with a volunteer or start to attend family group.
- When support to a family ends.
- The coordinator contacts the referrer to inform that the support is coming to an end.
- The family's needs.
- The volunteer's aptitudes, skills and experience.
- Practical considerations: geography, transport and time.
- Mutual interests or life experience.
- Issues around culture, gender, background and disability.
The success of Home-Start support is dependent on the relationship that develops between the family and the volunteer. Co-ordinators make every effort to link sensitively and appropriately.
The co-ordinator always accompanies the volunteer on the first visit to introduce the volunteer to the family and confirm a focus for visiting and confirms the day and time for the first visit. The co-ordinator will stay as long as appropriate to support the family and volunteer to get to know each other.
Volunteers provide continuous, regular support for a period of time consistent with a family's needs. These are assessed initially and reviewed periodically.
Home-Start Birmingham's aim is to encourage families towards independence so that the volunteer is no longer needed. The review process will determine how long the volunteer's support is likely to be needed and clear plans will be made for ending the support in discussion with the volunteer and family.
The Six Home-Starts across Birmingham are :-